What is Nick Scali's Warranty period?

Warranty Periods

Unless otherwise specified in writing by Nick Scali (e.g. in a Sales Order), Anglia Home Furnishings Limited warrants that:

1. the frame used in each Nick Scali lounge is guaranteed against failure due to a manufacturing defect for its lifetime;
2. The electronic and motion components for all recliners and sofa beds (excluding batteries and transformers) are guaranteed against failure due to a manufacturing defect for a period of 2 years from date of delivery;
3. All components of your product other than a and b above (including leather, fabric, lacquered and other timber finishes, chrome and metal, glass and marble, travertine and macstone) are guaranteed against failure due to a manufacturing defect for a period of 2 years from date of delivery.

Unless otherwise specified in writing by Nick Scali (e.g.in a Sales Order) and subject to the other terms of this express warranty, Nick Scali warrants that any Lithium Ion Battery Pack and transformer supplied by Nick Scali to you (Battery Pack) will be free from manufacturing defects (Express Battery Warranty) for a period of 12 months from the date of delivery (Express Battery Warranty Period). To be entitled to claim under this Express Warranty, the defect in the Battery Pack must appear within the Express Battery Warranty Period (see also Exclusions from Express Battery Warranty below).

If a product is replaced during the Warranty Period, the guarantee period will not reset, and will continue to expire as per the date of delivery of the original item.

To be entitled to claim under the Nick Scali warranty against defects, the defect in the part or product must appear within the relevant time period set out above.

Exclusions

We're responsible for losses you suffer caused by us breaking this contract unless the loss is:

• Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).
• Caused by a delaying event outside our control. As long as we have taken the steps set out in the section We're not responsible for delays outside our control.
• Avoidable. Something you could have avoided by taking reasonable action. The ways in which you are responsible for caring for your products are set out in detail in our Lounge Booklet.
• A business loss. It relates to your use of a product for the purposes of your trade, business, craft or profession.

Please note that the following may occur as a result of natural and normal usage:

1. leathers and fabrics will fade and crease;
2. foam and fillings will soften and form the shape of the user over time;
3. depending on the covering and the degree of use, the covering materials, cushion fillings and suspension may need to be replaced periodically at the purchaser’s expense;
4. scars, marks and differing pore density and colour are natural characteristics of leather;
5. the leather and fabric products are upholstered by hand and therefore, the size and weight of these products may have minor variations of up to 5% from the sample products or from any product specifications you have been quoted;
6. damage caused by spills such as acid, solvents, dyes or other corrosive materials, ink, paint, or bodily fluids;
7. damage caused by improper cleaning, negligence, treatment of the product with chemicals, exposing the product to the sun, extreme heat or bright light such as lamps, or otherwise caused by your acts and/or omissions.
8. the failure of the purchaser to take reasonable steps to prevent the product from becoming of unacceptable quality and damage that occurs as a result of such abnormal use. This includes damage that occurs as a result of the failure of the purchaser to care for the product in the manner described in your lounge booklet.

Please also refer to ‘Caring for Your Furniture’ below.

This goodwill warranty does not affect your legal rights if there is something wrong with your products (for more on those rights see the summary of your key legal rights above). You can transfer our goodwill warranty to a new owner of the products. We can require the new owner to prove you transferred the product to them.

Exclusions from Express Battery Warranty

To the maximum extent permitted by law, Anglia Home Furnishings Limited is not liable under this Express Battery Warranty for or in respect of:

1. any defect that is unrelated to the condition of the Battery Pack at the time it was supplied to you, including damage or faults caused by: improper transportation, storage or installation of the Battery Pack after the date of purchase; modification, alteration, disassembly or attempted repair of the Battery Pack by a person other than, or authorised by, Nick Scali; external influences during the life of the Battery Pack, such as fire, water damage or power surges in a premises;
2. the failure of the Battery Pack to operate on a single charge for any length of time before it requires recharging. Because of many variables, such as the nature and use of the recliner in which the Battery Pack is installed, Nick Scali is unable to guarantee that the Battery Pack will operate for any particular period before it requires recharging;
3. minor issues in the Battery Pack which do not substantially interfere with the ordinary use of the Battery Pack for powering recliner movements. For example, if the Battery Pack is fitted with a LED indicator (which emits particular lights when it is operating or charging), the failure of the indicator to emit any lights does not amount to a manufacturing defect for the purposes of this Express Battery Warranty;
4. any damage or faults caused by the failure to use the Battery Pack in accordance with the care instructions here, or the failure to take reasonable steps to prevent the problem, or abnormal use of the Battery Pack (including use beyond the 12 month lifetime period of the Battery Pack); and
5. any loss or damage suffered by you or any other person in connection with the goods which are not expressly covered by this Express Battery Warranty.

This Express Battery Warranty does not affect your legal rights if there is something wrong with your Battery (for more on those rights see the summary of your key legal rights above).

You can transfer this Express Battery Warranty to a new owner of the products. We can require the new owner to prove you transferred the product to them.

This Express Battery Warranty only applies to the Battery Pack if it is used for normal domestic purposes and excludes Battery Packs used for commercial purposes.